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FAQ

How do I get a library card?

How long can I keep the items I check out?

How much are fines if I am late in returning my items?

Can I renew library materials I have checked out?

Can I return items to the North Lewisburg Branch Library if I checked them out at the Main Library?

Can I return DVDs, audiobooks, and CD-ROMs in the bookdrop?

Am I able to place a request for items to be held for me?

What should I do if I lost my library card?

What will happen if I lose or damage an item I have checked out?

Can I access my account on the Internet?

Are there computers for public use at the library?

Will the library accept genealogy requests?

 Do you have a list of items you have on order?

 Do you have a list of new items?

 

 

How do I get a library card?

All you need is picture identification that lists your name and current address. If your picture ID does not show your current address, you must provide another form of identification that does include your name and current address (check, bill, etc). If you are under 18, you must also have a parent or legal guardian sign for you to get a card. You must be at least 5 years old to sign up for your first card.

How long can I keep the items I check out?

All library materials will be checked out for 14 days except entertainment DVDs which are checked out for 5 days.

Items are due back before the library closes on the due date. You will receive a receipt with the titles you have checked out and the date the items are due. 

Items retrieved from the return drop before building opening will be counted - for the purpose of calculating fines - as being returned the previous day.

How much are fines if I am late in returning my items?

DVDS and CD-ROMS are $1.00 per day, per item.
Books and all other materials are 10¢ per day, per item.

Can I renew library materials I have checked out?

You may renew any item if there are no reserves on the item. You may renew them over the phone, on the Internet or in person. You can do this twice. 

You will not be able to renew holiday materials the two months prior to that holiday.

In order to renew items online, click on the "My Account" link from the library's card catalog.  In order to access your account, a PIN (personal identification number) is required along with your library card.  Please apply at the library in person for a PIN.  

Can I return items to the North Lewisburg Branch Library if I checked them out at the Main Library?

Yes, items may be checked out and returned to either library.

Can I return DVDs, audiobooks, and CD-ROMs in the bookdrop?

Yes. The audiovisual drop is now in use; however, any item may be returned in the book drop.

Items retrieved from the return drop before building opening will be counted - for the purpose of calculating fines - as being returned the previous day.

Am I able to place a request for items to be held for me?

If the item you are looking for is checked out, a reserve may be placed on the item.  You will be notified when the item is available for you and it will be held at the circulation desk.

You may ask a staff person to place a reserve or you may place your own reserves at any of our card catalog computers or from your home through our web page.  You must have a PIN to place a request.

What should I do if I lost my library card?

Please notify the library immediately if your card has been lost or stolen.  Materials checked out on cards not reported lost or stolen are the responsibility of the card holder.  There is a $2.00 charge to replace a card.

What will happen if I lose or damage an item I have checked out?

Charges for lost or damaged items will be the replacement cost of the items.  Patrons may choose to replace lost items with staff approval and a $10 processing fee.  Failure to pay fines or other charges will result in the restriction or loss of borrowing privileges. 

Can I access my account on the Internet?

You may access your account through the library's card catalog on the Internet or at any of the library's card catalog terminals.  Click on the "My Account" link.  In order to access your account, a PIN (personal identification number) is required along with your library card.  Please apply in person at the library for a PIN.

Are there computers for public use at the library?

Computers are available for word processing, Internet, and other applications for the public to use. If you wish to use the computers you will need to have a library card and read and sign our Acceptable Use Policy prior to using the computers. If you are under 18, a parent or legal guardian must also read the policy.  If you are visiting in the area, you may get a temporary Internet card which is good for 30 days.  

Will the library accept genealogy requests?

Yes, please visit our Local History/Genealogy page for more information.

Do you have a list of items you have on order?

We do have a Coming Attractions list that is available at the front of the library that lists a select number of items we have on order.  Also, many items that are on order are listed in the library's card catalog.  You may place a reserve on any item that is in our card catalog.  You can place reserves online if you have a PIN (see above) or you can contact the library and a staff person will place the reserve.

Do you have a list of new items?

The library processes many books each month and we do not have a list of every title; however, a select number of new items are published in our newsletter each month.  Also, you can search new items in the card catalog by clicking on the "Search" button on the card catalog home page and then clicking on the "New Items" button at the top of the page. 

If you wish to search for new DVDs, just perform a "title contains" search for DVD and pick the time period you wish to search. 

 

 

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